Privacy Policy

This Privacy Policy explains how FalcoIQ IT Services And Recruitment Pvt Ltd. ("FalcoIQ", "FalcoHR", "we", "us" or "our") collects, uses, stores and protects information when you visit our website or use FalcoHR payroll and HRMS services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use FalcoHR, we may collect information necessary to provide our services.

Account Information

• Name and contact details
• Email address
• Mobile number
• Login credentials and account information
• Organisation and business information

Employee and Payroll Information

Organisations using FalcoHR may enter employee and payroll information into the platform.

• Employee name and contact information
• Employee identification information
• Joining and employment information
• Salary and salary structure information
• Attendance and leave information
• Payroll deductions and contributions
• Other information entered by the organisation

2. How We Use Information

We may use information to provide, maintain and improve FalcoHR and its services.

• Creating and managing user accounts
• Providing payroll and HRMS functionality
• Processing payroll calculations
• Generating payslips and reports
• Supporting attendance and leave management
• Providing customer support
• Maintaining platform security
• Detecting and preventing misuse
• Improving our products and services
• Communicating important service information

3. Payroll and Compliance Data

FalcoHR may process payroll-related information including salary, PF, ESIC, Professional Tax and TDS-related data when such information is entered or processed through the platform.

Calculations and reports provided by the platform are intended to assist organisations with payroll processing. Organisations remain responsible for reviewing payroll calculations and ensuring compliance with applicable laws and regulations.

4. Data Security

We take reasonable technical and organisational measures to protect information from unauthorised access, alteration, disclosure or destruction.

• Secure authentication mechanisms
• Access controls
• Server and application security measures
• Monitoring and logging where appropriate
• Reasonable measures to protect stored information

However, no internet-based system can guarantee absolute security. Users should also protect their passwords and account credentials.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve website functionality and understand how visitors use our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

FalcoHR may use third-party service providers for certain infrastructure, payment, communication, analytics, authentication or other technical services.

Such providers may process information only as necessary to provide their services and subject to applicable contractual or legal requirements.

7. Payments

Where paid services are offered, payment processing may be handled through third-party payment providers.

We do not intend to store complete payment-card information on our own servers where payment processing is handled by an external payment provider.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

9. User Responsibilities

Users and organisations are responsible for maintaining the confidentiality of their account credentials and for ensuring that information submitted to FalcoHR is accurate and lawful.

• Keep account passwords confidential.
• Use appropriate access permissions.
• Do not share account credentials unnecessarily.
• Ensure employee data is handled lawfully.
• Notify us of suspected unauthorised access.

10. Data Sharing

We do not intend to sell personal information to third parties.

Information may be disclosed where reasonably necessary to provide services, comply with applicable law, respond to lawful requests, protect our rights, prevent fraud or protect the security of our users and platform.

11. Employee Data

When an organisation uses FalcoHR to manage employees, the organisation generally determines what employee information is entered into the system and how it is used.

Employees who have questions about information entered into FalcoHR by their employer should normally contact their employer or organisation administrator first.

12. Children's Privacy

FalcoHR is intended for businesses and HR professionals and is not directed toward children.

We do not knowingly seek to collect personal information from children for the purpose of providing our business services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Updated versions will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or privacy-related matters, you can contact us.